Application Support Manager

Job Ref: 50191389
Sector: Software Development
Date Added: 17 April 2018
  • London, England
  • £65,000 - £75,000 per Year
  • Georgia Ramm
  • 44 203 909 5126

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Application Support Manager - permanent - London

A Global Energy Trading Company is seeking an Application Support Manager to join their office in Central London. You will be leading a growing team of Application Support Analysts who are providing a range of second-line support services across their Front, Middle and Back Office. Offering a competitive salary plus excellent benefits including an uncapped bonus scheme and non-contributory pension, this is a fantastic opportunity to further your career within a dynamic and forward thinking organisation.

The application portfolio includes applications in the full energy trading lifecycle, as well as risk management and Enterprise Services, including SharePoint. Alongside line management, the successful Application Support Manager will also have demonstrable experience managing stakeholders and with hands-on operational duties. You will help develop, implement and maintain appropriate processes and procedures to ensure efficient, effective and consistent support, as well as design and implement appropriate metrics for reporting on key performance and quality.

The successful Application Support Manager will need to have a strong level of experience in managing global production support / application support teams in highly pressurised and technically complex environments. You will have experience of working within an ITIL framework, and hands on experience in the implementation and ongoing management of trading applications. Recent experience working in the energy trading sector is also highly desirable for this role.

If this sounds of interest then please get in touch with an up to date CV at your earliest convenience for more details.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.