Project Manager - CRM

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Project Manager - CRM - Netsuite

My client are one of the largest providers of specialist accountancy software organisations, providing both cloud and desktop solutions. I am delighted to be assisting them in the search for a CRM Project Manager with the following;

Desired:

  • Has worked for a software company
  • Recent experience implementing CRM software implementation from Inception to Delivery
  • Recent experience implementing Customer Service software, preferably having implemented helpdesks for external customers
  • Vendor management - 3rd party
  • Software integration/middle ware experience
  • Experience of delivering customer portals
  • IT Experience - 10 years
  • Project management experience - 5 year
  • Knowledge of NetSuite software would be an advantage

Key Skills & Qualities Required:

  • An analytical mind - inquisitive and interested in delivering business value from systems
  • Ability to work to parallel deadlines on a number of items simultaneously
  • Comfortable presenting to senior leadership teams
  • Systematic, methodical & proactive approach
  • Highly organised with an outstanding work ethic
  • Able to work with the minimum of supervision as part of a team
  • Comfortable with complex concepts and ability to apply theory and learning to practical situations
  • Ability to communicate confidently and clearly with staff and all levels of the business
  • Ability to work with a range of stakeholders